DATA PROTECTION & PRIVACY POLICY

1. PURPOSE

The purpose of this Data Protection and Privacy Policy is to establish the principles and practices for the protection of personal and sensitive data collected and processed by FPT Flying Phoenix Transportations. This Policy ensures compliance with data protection laws and regulations and outlines our commitment to safeguarding the privacy and confidentiality of individuals' data.

2. SCOPE

This Policy applies to all employees, contractors, vendors, and authorized users who handle or have access to personal and sensitive data within FPT Flying Phoenix Transportations. It encompasses data collected from customers, employees, partners, and other stakeholders.

3. POLICY STATEMENTS

Data Protection Principles

• Lawful Processing: FPT Flying Phoenix Transportations will only collect, process, and use personal and sensitive data when there is a lawful basis for doing so, such as consent, contract necessity, legal obligation, legitimate interests, or the protection of vital interests.
• Transparency: Individuals will be informed about the purpose, use, and processing of their data at the time of collection or as soon as practicable thereafter.
• Data Minimization: FPT Flying Phoenix Transportations will only collect data that is necessary for the specified purpose and will retain it only for as long as required.
• Data Accuracy: Reasonable efforts will be made to ensure the accuracy of data, and individuals have the right to request correction of inaccuracies.
• Security: Appropriate security measures, including encryption, access controls, and data breach response plans, will be implemented to protect data from unauthorized access, disclosure, alteration, or destruction.

Data Collection and Consent

• Consent: Wherever required by law, FPT Flying Phoenix Transportations will obtain clear and unambiguous consent from individuals before collecting or processing their personal data.
• Children's Data: Special care will be taken to protect the data of children and minors, and parental or guardian consent will be obtained when necessary.

Data Subject Rights

• Access and Rectification: Data subjects have the right to access their data and request corrections, updates, or deletions.
• Data Portability: Data subjects may request their data in a structured, commonly used, and machine-readable format for portability.
• Objection and Restriction: Data subjects have the right to object to the processing of their data and request restriction under certain circumstances.
• Withdrawal of Consent: Data subjects have the right to withdraw their consent at any time where processing is based on consent.

Data Breach Response

• Notification: FPT Flying Phoenix Transportations will promptly investigate and report data breaches to the appropriate regulatory authorities and affected individuals, as required by law.
• Mitigation: Steps will be taken to mitigate the impact of data breaches, prevent recurrence, and address vulnerabilities.

Third-Party Data Processors

• Third-Party Contracts: When FPT Flying Phoenix Transportations engages third-party data processors, contracts will be established to ensure they comply with data protection regulations and safeguard the data in their custody.

Training and Awareness

• Training: Employees, contractors, and authorized users will receive regular training and awareness programs on data protection and privacy to ensure compliance and awareness of data protection principles.

4. RESPONSIBILITIES

• Data Protection Officer (if applicable): Responsible for overseeing data protection compliance, monitoring data security, and acting as the point of contact for data subjects and regulatory authorities.
• Employees and Users: Responsible for adhering to this Policy, understanding data protection principles, and reporting any data protection concerns or breaches.

5. COMPLIANCE AND CONSEQUENCES

Non-compliance with this Data Protection and Privacy Policy may result in disciplinary actions in accordance with FPT Flying Phoenix Transportations's policies and procedures. Violations may also lead to legal and regulatory penalties.

6. POLICY REVIEW

At FPT Flying Phoenix Transportations, we are committed to protecting the privacy and security of your personal information. This Privacy Notice outlines how we collect, use, disclose, and protect your data when you use our courier services.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, address, contact details, and payment information when you use our courier services.
• Shipment Details: We collect information related to your shipments, including package contents, delivery addresses, and tracking information.
• Communication: We may collect information from communications with our customer service representatives, including phone calls, emails, and chat messages.

2. Use of Information:

• Providing Services: We use the information we collect to provide and improve our courier services, including processing shipments, tracking deliveries, and addressing customer inquiries.
• Communication: We may use your contact information to communicate with you about your shipments, service updates, promotions, and other relevant information.
• Compliance: We may use personal information to comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.

3. Disclosure of Information:

• Service Providers: We may disclose personal information to third-party service providers who assist us in delivering our courier services, such as shipping carriers, payment processors, and IT service providers.
• Legal Compliance: We may disclose personal information when required by law or in response to legal requests, including government authorities or law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

4. Data Security:

• We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
• Access to personal information is restricted to authorized personnel who require access to perform their duties.

5. Data Retention:

• We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.

6. Your Rights:

• You have the right to access, correct, or delete your personal information held by us. You may also request restrictions on the processing of your data or object to certain processing activities.
• To exercise your rights or make inquiries about your personal information, please contact us using the contact details provided below.

7. Changes to this Privacy Notice:

• We reserve the right to update or modify this Privacy Notice at any time. Any changes will be effective immediately upon posting on our website or other communication channels.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us at support@flyingphoenixtransportations.com or info@flyingphoenixtransportations.com .

By using our courier services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Notice

This Data Protection and Privacy Policy will be reviewed annually or more frequently if necessary. Updates or changes to the Policy will be communicated to all relevant personnel to ensure continued adherence to data protection and privacy guidelines.