FPT Warehouse operations encompass the various activities involved in the management, storage, handling, and movement of goods within a warehouse facility. Here's an overview of typical warehouse operations:

1. Receiving Goods: When goods arrive at the FPT warehouse, they undergo receiving operations. This involves checking the shipment/Parcel against the accompanying documentation, inspecting for damages, and verifying quantities received. Goods are then assigned storage locations based on factors like size, weight, and fragility.
2. Storage and Inventory Management: Goods are stored in designated locations within the warehouse based on factors such as size, weight, fragility, and turnover rate. Inventory management systems are used to track the location, quantity, and status of goods in real-time.
3. Picking and Packing: When an order is received, warehouse staff pick the required items from their storage locations. This can involve various picking methods, including batch picking, zone picking, or wave picking, depending on the warehouse layout and order volume. Picked items are then packed securely for shipping/delivery.
4. Shipping and Dispatch: Packed orders are prepared for shipping, including labelling, documentation, and consolidation if necessary. Shipping carriers or logistics partners collect the orders for delivery to customers or distribution centres.
5. Inventory Control and Cycle Counting: Regular inventory checks and cycle counting procedures are conducted to ensure the accuracy of inventory records. This involves counting a subset of inventory items on a rotating basis to identify discrepancies and maintain inventory accuracy.
6. Cross-Docking: In some warehouses, cross-docking operations are used to streamline the flow of goods by transferring incoming goods directly to outbound shipping areas without intermediate storage. This reduces handling and storage time, improving efficiency.
7. Returns Processing: Returned goods are received back into the warehouse, inspected for damage or defects, and processed for restocking, repair, or disposal according to company policies and procedures.
8. Quality Control: Quality control procedures may be implemented to ensure that goods meet specified standards and specifications. This may involve random inspections, sampling, or testing of incoming and outgoing inventory to identify and address quality issues.
9. Safety and Security: Warehouse operations prioritize safety and security measures to protect employees, goods, and facilities. This includes implementing safety protocols, providing training for staff, maintaining equipment, and securing the premises against theft and unauthorized access.
10. Technology Integration: Warehouse operations increasingly rely on technology solutions such as warehouse management systems (WMS), barcode scanners, RFID technology, automated material handling systems, and robotics to optimize processes, improve accuracy, and increase efficiency.
11. Continuous Improvement: Warehouse managers continuously review and optimize warehouse operations to enhance productivity, reduce costs, minimize errors, and improve customer satisfaction. This may involve implementing process improvements, adopting new technologies, or redesigning layout and workflows.
12. Maintenance and Housekeeping: Regular maintenance and housekeeping activities are performed to keep the warehouse clean, organized, and in good working condition. This includes routine inspections, repairs, and cleaning of equipment, shelving, and storage areas.
13. Technology Integration: Warehouse operations increasingly rely on technology solutions such as warehouse management systems (WMS), barcode scanners, RFID technology, automated material handling systems, and robotics to optimize processes, improve accuracy, and increase efficiency.

Cargo operations refer to the processes involved in the handling, loading, unloading, and stowage of cargo on ships, aircraft, trains, trucks, or other transportation modes. These operations ensure the safe and efficient movement of goods from one point to another. Cargo operations typically include activities such as:

1. Booking and Reservation: Cargo needs to be booked with FPT transportation in advance. This involves specifying details such as the type of cargo, quantity, weight, dimensions, origin, destination, and preferred delivery schedule.
2. • ACCEPTANCE Confirmation: Upon BOOKING, recipients may sign for the packages or provide confirmation through electronic means. This confirmation serves as proof of delivery and helps ensure accountability in the delivery process.
3. Payment: Arrange for payment of transportation fees, customs duties, taxes, and any other applicable charges associated with shipping your cargo.
4. Insurance: Consider obtaining cargo insurance to protect your goods against loss, damage, or theft during transit. While not always mandatory, cargo insurance provides added peace of mind and financial protection in case of unforeseen events.
5. Customs Compliance: Ensure that your cargo complies with all relevant customs regulations and requirements, both at the origin and destination countries. Provide accurate and complete customs documentation to facilitate smooth customs clearance processes.
6. Receiving Cargo: - Accepting goods from shippers or suppliers.
7. • Package Pickup: Customers either drop off their packages at designated locations or request pickup services from FPT company. Couriers may collect packages from homes, businesses, or specific drop-off points.
   • Receiving and Acceptance: At the point of origin, the cargo is received by the transportation provider or its agent. The cargo is inspected to ensure it complies with safety regulations and is suitable for transportation. Any discrepancies or damages are documented at this stage.
8. Packaging and Labelling: Cargo must be properly packaged and labelled according to industry standards and regulatory requirements. This includes using appropriate packaging materials to protect the goods during transit and affixing labels with important information such as destination, handling instructions, and hazardous material warnings if applicable.
9. • Package Sorting: Upon receiving the packages, the FPT company sorts them based on destination, size, weight, and delivery urgency. This sorting process helps optimize routes and streamline the delivery process.
   • Documentation: - Completing paperwork related to the cargo, including invoices, bills of lading, and customs declarations.
10. Inspection: Checking the cargo for quantity, quality, and compliance with regulations.
11. Storage and Warehousing: Storing the cargo in warehouses or storage facilities before transportation.
12. Loading: Placing the cargo onto the transportation vehicle or vessel.
13. Securing: Ensuring that the cargo is properly secured to prevent damage or shifting during transit.
14. Transportation: Moving the cargo to its destination via the chosen mode of transportation.
15. Unloading: Removing the cargo from the transportation vehicle or vessel upon arrival. Unloading and Delivery Upon arrival at the destination, the cargo is unloaded from the transportation vehicle or vessel and transferred to the designated delivery location. Delivery may be carried out by the transportation provider or a third-party logistics provider, depending on the terms of the agreement.
16. • DELIVERY Confirmation: Upon DELIVERY, recipients may sign for the packages or provide confirmation through electronic means. This confirmation serves as proof of delivery and helps ensure accountability in the delivery process.
    • Receipt and Acknowledgment: The recipient acknowledges receipt of the cargo by signing delivery documents or providing electronic confirmation. This serves as proof of delivery and helps resolve any disputes regarding the shipment.
17. Sorting and Distribution: Organizing the cargo for further transportation or delivery to its final destination.
18. • Processing at Hubs: At sorting facilities or hubs, packages undergo further sorting and processing. They are scanned, labelled with tracking information, and grouped for efficient routing to their respective destinations.
19. Inventory Management: Keeping track of inventory levels and ensuring accurate record-keeping throughout the process. Inventory and Record-Keeping Throughout the cargo operation process, accurate inventory management and record-keeping are maintained to track the movement of goods, monitor inventory levels, and facilitate reconciliation of shipments.
20. Customer Service and Support: Throughout the entire process, FPT Courier companies provide customer support services, including tracking assistance, delivery inquiries, and resolution of any issues or concerns.

Cargo operations refer to the processes involved in the handling, loading, unloading, and stowage of cargo on ships, aircraft, trains, trucks, or other transportation modes. These operations ensure the safe and efficient movement of goods from one point to another. Cargo operations typically include activities such as:

1. Booking and Reservation: Cargo needs to be booked with FPT transportation in advance. This involves specifying details such as the type of cargo, quantity, weight, dimensions, origin, destination, and preferred delivery schedule.
2. • ACCEPTANCE Confirmation: Upon BOOKING, recipients may sign for the packages or provide confirmation through electronic means. This confirmation serves as proof of delivery and helps ensure accountability in the delivery process.
3. Payment: Arrange for payment of transportation fees, customs duties, taxes, and any other applicable charges associated with shipping your cargo.
4. Insurance: Consider obtaining cargo insurance to protect your goods against loss, damage, or theft during transit. While not always mandatory, cargo insurance provides added peace of mind and financial protection in case of unforeseen events.
5. Customs Compliance: Ensure that your cargo complies with all relevant customs regulations and requirements, both at the origin and destination countries. Provide accurate and complete customs documentation to facilitate smooth customs clearance processes.
6. Receiving Cargo: - Accepting goods from shippers or suppliers.
7. • Package Pickup: Customers either drop off their packages at designated locations or request pickup services from FPT company. Couriers may collect packages from homes, businesses, or specific drop-off points.
   • Receiving and Acceptance: At the point of origin, the cargo is received by the transportation provider or its agent. The cargo is inspected to ensure it complies with safety regulations and is suitable for transportation. Any discrepancies or damages are documented at this stage.
8. Packaging and Labelling: Cargo must be properly packaged and labelled according to industry standards and regulatory requirements. This includes using appropriate packaging materials to protect the goods during transit and affixing labels with important information such as destination, handling instructions, and hazardous material warnings if applicable.
9. • Package Sorting: Upon receiving the packages, the FPT company sorts them based on destination, size, weight, and delivery urgency. This sorting process helps optimize routes and streamline the delivery process.
   • Documentation: - Completing paperwork related to the cargo, including invoices, bills of lading, and customs declarations.
10. Inspection: Checking the cargo for quantity, quality, and compliance with regulations.
11. Storage and Warehousing: Storing the cargo in warehouses or storage facilities before transportation.
12. Loading: Placing the cargo onto the transportation vehicle or vessel.
13. Securing: Ensuring that the cargo is properly secured to prevent damage or shifting during transit.
14. Transportation: Moving the cargo to its destination via the chosen mode of transportation.
15. Unloading: Removing the cargo from the transportation vehicle or vessel upon arrival. Unloading and Delivery Upon arrival at the destination, the cargo is unloaded from the transportation vehicle or vessel and transferred to the designated delivery location. Delivery may be carried out by the transportation provider or a third-party logistics provider, depending on the terms of the agreement.
16. • DELIVERY Confirmation: Upon DELIVERY, recipients may sign for the packages or provide confirmation through electronic means. This confirmation serves as proof of delivery and helps ensure accountability in the delivery process.
    • Receipt and Acknowledgment: The recipient acknowledges receipt of the cargo by signing delivery documents or providing electronic confirmation. This serves as proof of delivery and helps resolve any disputes regarding the shipment.
17. Sorting and Distribution: Organizing the cargo for further transportation or delivery to its final destination.
18. • Processing at Hubs: At sorting facilities or hubs, packages undergo further sorting and processing. They are scanned, labelled with tracking information, and grouped for efficient routing to their respective destinations.
19. Inventory Management: Keeping track of inventory levels and ensuring accurate record-keeping throughout the process. Inventory and Record-Keeping Throughout the cargo operation process, accurate inventory management and record-keeping are maintained to track the movement of goods, monitor inventory levels, and facilitate reconciliation of shipments.
20. Customer Service and Support: Throughout the entire process, FPT Courier companies provide customer support services, including tracking assistance, delivery inquiries, and resolution of any issues or concerns.

Air freight operations involve the transportation of goods by air, offering fast and efficient delivery options for various types of cargo. Here's an overview of air freight operations:

1. Booking and Reservation: Cargo needs to be booked with FPT transportation in advance. This involves specifying details such as the type of cargo, quantity, weight, dimensions, origin, destination, and preferred delivery schedule.
2. • ACCEPTANCE Confirmation: Upon BOOKING, recipients may sign for the packages or provide confirmation through electronic means. This confirmation serves as proof of delivery and helps ensure accountability in the delivery process.
3. Payment: Arrange for payment of transportation fees, customs duties, taxes, and any other applicable charges associated with shipping your cargo.
4. Insurance: Consider obtaining cargo insurance to protect your goods against loss, damage, or theft during transit. While not always mandatory, cargo insurance provides added peace of mind and financial protection in case of unforeseen events.
5. Customs Compliance: Ensure that your cargo complies with all relevant customs regulations and requirements, both at the origin and destination countries. Provide accurate and complete customs documentation to facilitate smooth customs clearance processes.
6. Cargo Acceptance and Handling: At the origin airport, the cargo is accepted by the airline or its handling agent. Cargo is inspected, weighed, and processed for loading onto the aircraft. Special handling requirements, such as temperature-controlled or hazardous materials, are accommodated as per regulations.
7. Security Screening: All air cargo undergoes security screening to ensure compliance with aviation security regulations. Screening procedures may include x-ray scanning, explosive trace detection, and physical inspections.
8. Loading and Stowage: Cargo is loaded onto the aircraft according to a predetermined stowage plan to ensure proper weight distribution and balance. Cargo may be loaded into unit load devices (ULDs), pallets, or containers for efficient handling and transportation.
9. Flight Operations: The aircraft departs from the origin airport and follows a scheduled flight route to the destination airport. Throughout the flight, cargo is monitored and managed to maintain proper temperature control, security, and safety standards.
10. Customs Clearance: Upon arrival at the destination airport, cargo undergoes customs clearance procedures as required by the destination country's customs authorities. Documentation is submitted, duties and taxes are paid if applicable, and inspections may be conducted before the cargo is released for further transportation or delivery.
11. Ground Handling and Delivery: Cargo is unloaded from the aircraft and transferred to the destination warehouse or distribution center. Ground handling services, including sorting, storage, and transportation, are provided to ensure timely delivery to the consignee.
12. Tracking and Monitoring: Throughout the air freight process, shippers and consignees can track the status and location of their cargo using tracking systems provided by airlines or freight forwarders. Real-time updates help stakeholders stay informed about the progress of their shipments.
13. Customer Service: Air freight carriers and logistics providers offer customer support services to assist shippers and consignees with inquiries, tracking assistance, and resolution of any issues or concerns related to their shipments.